Terms
The terms on which Portland Body Clinic provides this website.
Website content
Information on this website is general in nature and does not constitute medical advice. Treatment suitability is determined at your appointment, before treatment begins.
Links to other websites, including our booking platform, WhatsApp and our social media pages, are provided for convenience. We are not responsible for the content or policies of those sites.
Booking and your appointment
You can book the treatment you want directly. Your appointment begins with a consultation and suitability assessment, and where you are suitable and happy to proceed, treatment can normally take place during the same visit.
Treatment only goes ahead where it is appropriate for you. If it is not, we will say so at your appointment.
Payment options
Klarna and Portland's own 0% payment option are arranged with the clinic in person. Neither can be applied for or completed through this website or during online booking. Details are on our finance page.
Booking deposit
A £25 deposit is required to secure an appointment. The deposit is applied towards the cost of your treatment.
Cancellations and rescheduling
If you need to cancel or reschedule an appointment, we ask for a minimum of 24 hours’ notice. A minimum of 48 hours’ notice is required for the deposit to be refunded.
48 hours’ notice or more — you can cancel and have the £25 deposit refunded, or reschedule your appointment.
Between 24 and 48 hours’ notice — you can still cancel or reschedule, but the £25 deposit is not refunded.
Less than 24 hours’ notice — the £25 deposit is lost, and a new £25 deposit will be required to make another booking.
Non-attendance
If you do not attend your appointment and have not contacted the clinic, the £25 deposit is lost.
Prices
Prices displayed are subject to change and are confirmed at your appointment.
Results
Individual results vary. No outcome is guaranteed.